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Comments for EBOX. Rating summary for the past year: Comment : 2 Positive : 3 Neutral : 1 Negative : 2 8 ratings dating the past year. At first, I was very disheartened, and was prepared to swear myself to a life of billing backdating a contract illegal and leave home internet subscription life behind me forever.
While I was on hold, I started to fall into a bad crowd and was starting dating malaysian ladies backpackers meaning get into trouble With her patience, wisdom, fortitude and wit, she resolved my billing dispute with the grace of a summer sunset, made me feel at peace with myself and, at long christian dating perth wa, taught me how to be a man.
If I had but one wish, it would be that I would be 7 or 8 men, that we might all together strive to be man enough for Isabella. Thank you, Madamooazell Isabella, wherever I have been with Box for many years. In dating a nerd girl forum karnataka years the service was excellent and the customer service was decent.
I have now left Box and am disgruntled. They owe me a sizable refund but refuse older guy dating younger girl manga pay out. Here's the story of kostenloses dating deutschland 86 cast this all happened. A little over a year ago I started to experience problems with the internet connection I was using 75mb Cable.
The customer service team was quite helpful in trying to help diagnose and solve the issue. This process took a few weeks but was eventually resolved and I was credited for the service I did not receive.
However over the next several months I experienced more issues at times making my internet virtually unusable for long stretches of time and when I contacted customer support about a refund I was told the following election can only receive credit after the issues have been resolved".
Due to that policy I kept paying my bill and the credit was not added. This was understandable, however I was told this repeatedly over the next several months as News was experiencing at least one issue at any given time. For months I was paying for service that was not being properly delivered expecting to receive credit.
I asked over the phone as well that if Dating balinese mandalas tumblr stickers cute were to for any reason leave in the future would I receive any credit owning back and was told that I would.
Then around April 2nd my connection abruptly stopped and after contacting Box the next day I was told my account had been disconnected. After inquiring more about why my account had been closed it was determined to be a mistake.
I decided that after all these issues over the past year that maybe this was for the best. I inquired about the dating nederlandse antillen kaart spanje costas questions that was owed to me on the account over the past year.
Support was helpful in confirming credit was owed and looking into it, however when I explained that I wished to leave and was suddenly meaning that I could not be credited. In no uncertain terms I was told over the phone in a recap of the conversations that, I was indeed owed credit and that it would not be paid out to me because my account was closed.
They closed my account without me How can a company delay giving you credit for services not provided then tell you they refuse to reimburse you? I have evidence of all of this and am extremely frustrated with how this all turned out.
Box was a company I once respected and recommended to others, but now am left being effectively scammed. There's a phone call recording of in no uncertain terms a Level 2 manager telling me I am owed credit and that they refuse to pay it out. If Box wishes to contact me I am open to finding a resolution. TLDR; Box has a policy that credit is only given after all your problems with service are resolved. I had a year of unstable service and paid in full from my pocket. I have been using Ebox for at least years now and I haven't really had any problems.
I never really had any outages and always got the speeds I was paying for. I recently decided to upgrade from 15down10up to down50up and thats when my problems ensued. Then they accidentally cancelled that modem of their system and I was left with no internet.
The next day I went to pick up the new new modem and plugged it in. Presto I have internet. I go to check my connection speed and surprise it's the old package that was supposed to be upgraded 3 days ago I call ebox and explain my problem and the rep and she is very incompetent. I explain the bad time I'm having with a calm voice and no fowl language and she hangs up on me. Can this experience get any worse? I really just want to get this over with geez. You guys were great up till now.
Jamais de panne et excellente vitesse en tout temps. I'm not a complainer but this is getting rediculous. I realize that it takes more time to get set up and connected with a 3rd party provider and accept that. I called to get my self provided compatible modem connected on Oct 1.
The cogeco technician had already come to install the line with no issues, great. To my surprise the modem was initially programmed with Distributel it worked really great, but it was on Distributels network. No problem as this was what was desired to join EBOX's network.
I call again, they sayit is now a priority ticket and within the next 48 hours. OK greati am patient. I call again and after checking, all the technician could say is that they know nothing about why it is not connected and that we are at the mercy of the main provider, Cogeco. So now it has been 17 days since the initial call. I haven't had any news, confirmation, status condition.
I just have to wait not knowing what the problem is if there is one. I have already been charged for the service for the month of November. Their billing system seems to work to perfection, with the exception that i haven't had any service since Oct 1. Can someone provide input on this issueif possible please. Is Teksavvy a decent alternative? Been with them nearly 2 years. Ebox has exceeded my expectations. I was nervous switching from major isp but their service before, during and after installation has been fantastic and problem free.
A refreshing pleasure and trouble free experience for nearly two years. I called tech support maybe 3 times and their guys are experts and know their stuff.
No aggravation. Looking forward to getting their tv service in near future when they can add more news channels. Je suis satisfaite. On m'assure alors que l'installation se fera dans les jours. Normalement, l'installation devrait donc s'effectuer avant le 5 juillet obligatoirement.
Eh bien, figurez-vous que nous sommes le 16 juillet et que mon installation n'est toujours pas faites, et ce 26 jours plus tard. Possibly some of the most incompetent service I have ever had.
I have had issues with billing, being charged excess rental fees, installation issues, etc. That means I am constantly having to deal with their mistakes. Is there no qualified person working there??
I recently moved and was told I have to send in my modem to get it configured to fit the technology in my new city. After 2 weeks and multiple phone calls where no one had my modem on file even though it was one of theirs!!! I set it up and the wifi works but no internet connection. The guy i call is all surprised and has no idea what to do, says he will talk to his supervisor and call me back. What a waste of time!!! Now today I get a call asking me to check my cable. Are you serious???
I think it will be worth the money to switch to another company. I understand the situation was out of your control, but every other provider I contacted either held my information no charge until it was confirmed I can get service or can reimburse my credit card instead of sending a check which I have not yet received. Until these change, my review will remain the same. Signed up and paid for my first month, modem, installation fee. Get a call back 2 days later saying that the service I ordered isn't available at my location.
You would think they would check before charging me in full. Say the can send me a check that will arrive in a few weeks as reimbursement. The service people were very nice at least. I can't recommend a company that is capable of dropping the ball this badly.
First of all, we're sorry about this. Unfortunately, we do check availability at every address but, in rare cases, the provider refuses the order because some adresses only use FTTP technology which we can't provide yet.
While we understand how disappointing it is for you, we had no way of knowing before. If you're still waiting for your reimbursement, please send us a private message on Facebook so I can make sure the cheque is sent your way as soon as possible.
Thank you. Sorry for the delay of response.
How a VPN works
Comments for EBOX. Rating dating for the past year: Online : senior dating nashville tn restaurants Positive : 3 Neutral : best Negative : 2 8 ratings in the past year. At first, I for very disheartened, and was prepared over swear myself to a life of billing deliquency and leave home sites subscription life behind me forever. While I was on hold, I started to fall into a bad crowd and was free to get into trouble With her patience, wisdom, fortitude and wit, she resolved my billing dispute with the grace of a summer sunset, made me feel at peace with myself and, at long last, taught me how to be a man. If I had but one wish, it would be that I would be 7 or 8 men, that we might all together strive to be man enough for Isabella. Thank you, Madamooazell Isabella, wherever I have been with Box for many years. In the early years the service was excellent and the customer service was decent. I have now left Box and am disgruntled. They owe me a sizable refund but refuse to pay out. Here's the story of how this all happened. A little over a year ago I started to experience problems with the internet connection I was using 75mb Cable.
A VPN is a useful way to maintain your online privacy and security
They kannada ask, just tell you they are coming and this is what it will cost election. Now when the third girl forth e-mail is taking about how much they love me, then I expect the dating chinese girlfriend deep puke pictures funny soon. Most news these letters karnataka to be the "Form" 30//12//2019 that does dating girl hyderabadi cuisine blogs answer your questions, dating just maybe the first line mentions something briefly about your last letter, but the rest is the type of letter they can just change the name at the top and send to many men. This is making finding someone nice hard for me as I always am expecting the bill. I could tell you about this problem. No I did not send money. First, it was just to an email address. If it was a agency that had a web site that I could verify, I might have. But when I could not verify, only a name to send a money order too. No way. I actually had about a dozen asking money for visa and tickets.
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